Terms of Service

Last Updated: August 23, 2026

By accessing or using the services provided by Lawn Web Pros, you agree to comply with and be bound by the following Terms of Service:

1. Acceptance of Terms

By accessing or using our services, hosting platforms, or website, you agree to be bound by these terms. If you do not agree with any part of these terms, you may not use our services.

2. Billing, Late Payments, & Right to Suspend

Invoices are due upon receipt according to the agreed billing schedule. Lawn Web Pros explicitly reserves the right to suspend or terminate services, website hosting, and access in the event of non-payment. Specifically:

Lawn Web Pros reserves the right to immediately suspend active services upon failure to settle an overdue invoice.
A $50 late fee will be automatically applied to accounts that reach 5 days past due.
Reinstatement of suspended services requires payment in full of all outstanding balances, including applicable late fees.

3. Server Access & Private VPS Infrastructure

All client sites are hosted on our secure, privately managed Virtual Private Server (VPS) infrastructure. To maintain high availability, system integrity, and platform security, direct SSH, root, or control panel access to our private VPS environment remains strictly restricted to authorized Lawn Web Pros personnel. Clients do not receive backend server root access under standard hosting and maintenance agreements.

4. Contract Terms, Cancellation Notice & Early Termination

All client agreements are subject to an initial contract term specified at signup. If a client chooses to terminate or cancel services prior to the expiration of their active contract term, they are required to pay the full remaining financial balance for all outstanding months left on the contract term.

Upon successful completion of the initial contract term, agreements automatically convert to a month-to-month service structure. Once on a month-to-month basis, clients may cancel recurring services or hosting agreements by providing a formal 30-day written notice prior to the start of the next billing cycle. Written cancellation requests must be submitted through our designated client portal or via email to official support channels.

Following account termination—whether initiated by client notice, contract completion, or non-payment—Lawn Web Pros maintains a strict 7-day data retention policy. Upon completion of the 7-day grace period post-termination, all associated site files, databases, and hosted content will be permanently deleted from our servers.

5. Official Communication Channels & Scheduled Phone Calls

To maintain project accountability, task tracking, and documented project histories, official client communication must occur exclusively through Basecamp or official company email. Text messages and unformatted phone calls are not monitored for project updates, task requests, or scope revisions.

Each active client is entitled to one 15-minute scheduled phone call per month, unless enrolled in an upgraded service tier that explicitly includes expanded phone support. Additional call time beyond the monthly allocation can be purchased at a rate of $150 per hour ($37.50 per 15 minutes).

Please select an available time slot on our official scheduling calendar to book a meeting with our team. All appointments must be booked in advance.

6. User Accounts & Responsibilities

If you create an account or access client portals, you are responsible for maintaining the confidentiality of your credentials. You accept full responsibility for all activity occurring under your account.

7. Agency Intellectual Property

All proprietary tools, custom code, and design frameworks developed by Lawn Web Pros remain the intellectual property of Lawn Web Pros unless explicitly transferred via written contract upon full payment of services.

8. Client Content, Media & Copyright Indemnification

The Client warrants and represents that all text, graphics, images, logos, photographs, trademarks, audio, video, and other content supplied to Lawn Web Pros for inclusion on their website or marketing materials are fully owned by the Client or that the Client has obtained all necessary copyright permissions, legal licenses, and authorization from the rightful rights holders.

Lawn Web Pros assumes no liability, responsibility, or legal obligation for verifying ownership, copyright validity, or licensing terms of assets provided by the Client. The Client agrees to fully defend, indemnify, and hold harmless Lawn Web Pros, its owners, employees, contractors, and agents against any and all claims, copyright infringement lawsuits, royalty demands, legal penalties, liabilities, losses, or expenses (including reasonable attorney fees) arising out of or related to the use of client-supplied media, imagery, or content on the Client's website or marketing assets.

9. Privacy Policy

Your use of our website and services is also governed by our Privacy Policy, which details our data collection and handling procedures.

10. Compliance Disclaimer (GDPR, CCPA & Accessibility / ADA)

Lawn Web Pros endeavors to design, develop, and structure websites following modern web standards, security best practices, and general accessibility guidelines (such as WCAG). However, ultimate legal liability for legal compliance regarding data privacy regulations (including GDPR, CCPA, and regional privacy frameworks) and accessibility laws (including ADA, Section 508, and WCAG standards) rests solely with the Client as the business owner and operator of the website.

Lawn Web Pros does not provide formal legal counsel or guarantee absolute legal compliance with privacy laws or accessibility mandates. The Client is solely responsible for engaging qualified legal professionals, procuring certified accessibility audits, implementing specific legal terms/privacy documents, and ensuring that their business practices, content, and data collection procedures fully satisfy all applicable local, state, federal, and international regulations.

11. Email & SMS Marketing Compliance (TCPA & CAN-SPAM Indemnification)

If Lawn Web Pros configures, executes, or manages email marketing, automated SMS workflows, lead-capture forms, or text messaging systems on behalf of the Client, the Client represents and warrants that all subscriber phone numbers and email lists provided or collected comply fully with applicable laws, including the Telephone Consumer Protection Act (TCPA), A2P 10DLC messaging standards, and the CAN-SPAM Act.

The Client is strictly responsible for securing prior express written consent from end users, providing clear opt-in/opt-out (STOP/UNSUBSCRIBE) language, maintaining consent logs, and scrubbing contact lists against state and federal Do Not Call registries. Lawn Web Pros acts purely as a technical executor and shall not be held liable for TCPA fines, CAN-SPAM statutory penalties, carrier carrier-level spam blocking, or SMS/email compliance lawsuits. The Client agrees to indemnify and hold harmless Lawn Web Pros against all claims arising from client-directed messaging outreach or unverified contact lists.

12. Disclaimer of Warranties & Limitation of Liability

Services are provided "as is" without representations or warranties of any kind. Lawn Web Pros shall not be held liable for indirect, incidental, or consequential damages resulting from service interruptions, non-payment suspensions, data loss past the 7-day deletion window, or third-party legal/regulatory compliance claims against the Client.

13. Governing Law

These terms and conditions are governed by and construed in accordance with the laws of the State of Arizona and the United States of America.

14. Cookies and Privacy Compliance

This website uses cookies to enhance user experience. By using our services, you consent to our use of cookies in accordance with our Privacy Policy.