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Privacy Policy

Last Updated: August 23, 2026

1. Introduction

Lawn Web Pros ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, store, and safeguard your personal information when you visit our website, utilize our software platforms, or engage our web development, SEO, and digital marketing services.

2. Information We Collect

We collect information directly from you when you submit forms, request estimates, subscribe to communications, or contract our services. Information collected may include:

  • Contact Identifiers: Your full name, business name, email address, physical address, and telephone number.
  • Account & Service Data: Billing details, payment processing records, project assets, domain information, and login credentials provided for service setup.
  • Technical & Usage Data: IP address, browser type, operating system, referring URL, page views, and interactions with our site collected via automated scripts and cookies.

3. How We Use Your Information

We utilize your personal information strictly for legitimate business operations, including:

  • Delivering web design, hosting, maintenance, and digital marketing services requested by you.
  • Processing financial transactions, issuing invoices, and managing service accounts.
  • Communicating critical service updates, technical alerts, support responses, and project management notifications.
  • Sending promotional communications or newsletters where you have provided explicit opt-in consent.
  • Analyzing website performance, maintaining server security, and optimizing user experience.

4. SMS & Mobile Messaging Privacy (TCPA & A2P Compliance)

We value your privacy regarding text message communications. When you provide your phone number to Lawn Web Pros (via web forms, SMS consent checkboxes, or direct text interactions):

  • No Sharing of Mobile Information: Mobile information, phone numbers, and text messaging opt-in consent data will NOT be sold, rented, leased, shared, or transferred to any third parties, affiliate companies, or marketing agencies for commercial or promotional purposes under any circumstances.
  • Opt-Out Protocol: You may opt out of receiving SMS text messages from Lawn Web Pros at any time by replying STOP to any text message. For additional help, reply HELP or contact us directly. Message and data rates may apply.

5. Email Marketing & Opt-Out Rights (CAN-SPAM)

All marketing email campaigns dispatched by Lawn Web Pros comply strictly with the CAN-SPAM Act. Every promotional email includes an explicit, functional unsubscribe link at the footer. You may opt out of promotional emails at any time by clicking the unsubscribe link or contacting us directly. Please note that opting out of promotional marketing does not opt you out of essential transactional, account maintenance, or billing notifications.

6. Cookies and Tracking Technologies

We use cookies, web beacons, and standard analytical software (such as Google Analytics) to improve site navigation, assess traffic patterns, and measure marketing effectiveness. You may disable cookies through your browser settings, though doing so may limit certain functional features on our website.

7. Data Protection, Server Security & Third-Party Vendors

We implement robust technical, administrative, and physical safeguards across our private server infrastructure to prevent unauthorized access, data loss, or disclosure. We do not sell your personal data to third parties.

We may share information with trusted third-party service vendors (e.g., payment gateways, email delivery networks, server infrastructure providers) solely to execute core agency services. All third-party service providers are legally obligated to maintain data security and confidentiality.

8. Data Retention Policy

We retain client data for as long as necessary to fulfill active contractual obligations, satisfy legal requirements, resolve disputes, and enforce our agreements. In accordance with our Terms of Service, hosted client site files and related data following contract termination are permanently deleted from our primary systems following a 7-day grace period.

9. Your Privacy Rights

Depending on your jurisdiction, you have the right to request access to, correction of, or deletion of your personal information held by Lawn Web Pros. To exercise these rights, please contact us using the details provided below.

10. Changes to This Privacy Policy

Lawn Web Pros reserves the right to modify or update this Privacy Policy at any time. Any changes will be posted immediately on this page with an updated "Last Updated" date.

11. Contact Information

For questions, privacy inquiries, or data requests regarding this Privacy Policy, please contact us at: